Services · Backup & disaster recovery
The numbers are the pitch.
Most providers describe their backups with adjectives. Ours fit in a table, and we would rather you inspect them than admire them.
When it matters
Recovery is a rehearsed motion, not a scramble.
When something goes wrong, we spin up replacement servers from your backups and point your firm at them. That is the process, and it has been executed for real. One client ran their own server on site, with our off-site backup behind it. The server failed. It was under warranty, and the replacement was still two days away. We took the last backup from the cloud, brought it up on cloud servers, gave the firm remote desktop access, and they were working again within six hours. The new hardware arrived two days later, to a firm that was already back at work.
Where your data lives
In Canada. In facilities audited to ISO 27001 and SOC 2.
Your environment and every backup live in Microsoft Azure's Canadian regions and in Canadian data centres, facilities independently audited under ISO/IEC 27001 and SOC 2 among other attestations, with a second copy kept in a separate Canadian facility. The audits belong to the platforms and facilities; the residency guarantee, and the team answerable for it, are ours.
Questions firms ask us
What does immutable actually mean?
A copy designed so that nothing alters or deletes it for 14 days: not ransomware, not an attacker with stolen admin credentials, not us. It is the copy you restore from when everything else has been touched.
How far back can we go?
A full snapshot from each of the last three days, incremental backups from three points in every day going back 60 days, 12 monthly archives, and 7 yearly archives. That is 202 points to go back to: any day from the last two months, any month from the last year, any year back seven.
What if our office is destroyed?
Nothing that matters lives there. Your environment and its backups are in Canadian data centres, so recovery means signing in from somewhere else. If your office burned down tonight, you could be billing again in hours, not weeks.
Do you promise zero downtime?
No, and be wary of anyone who does. We promise to be on it instantly, to measure recovery in hours rather than days, and to have the copies that make that possible.
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A real report on your real vulnerabilities. Free.
The free security and cloud assessment is a genuine vulnerability scan of your environment. You keep the findings report, whether or not we ever work together.